...cycle perspective: retention, migration, attrition prevention and service/products upselling
Work closely with merchant service hotline and other operation team to review after-sales services process to enhance merchant experience so as to increase merchant loyalty...
...effectiveness of the sub-function / job family.
Responsibilities :
Investigates HR related ethics concerns raised through the hotline and other channels, interfacing with the Ethics Office and regional partners and control functions to ensure timely and thorough...